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Why Your Shopify Collection Description Might Be Playing Hide and Seek

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    Entaice Braintrust

Hey, let’s figure out something that’s been a bit of a head-scratcher but don’t worry, I’ve got your back. Have you ever added a beautifully crafted description to your Shopify collection only to find it’s vanished into thin air on your live site? Yep, it’s like preparing for a big reveal only to have the curtain refuse to pull back.

Understanding the Vanishing Act

So, why on earth is your Shopify collection description not showing? It’s not magic, it’s more about settings and stuff under the hood – sometimes they can be sneaky!

The Likely Suspects

First up, themes. Shopify stores rely heavily on themes; they’re like the clothes your store wears. Not all themes are made equal, and sometimes, they decide to play a game of hide-and-seek with your content. If the theme you’ve chosen doesn’t support showing collection descriptions, or if it requires some manual adjustments to do so, that could be your first clue.

Templates and Liquid Files: Your Toolbox

Shopify uses a templating language called Liquid. It’s kind of like the puppet master pulling the strings behind what shows up where. To solve our mystery, you might need to roll up your sleeves and tweak some code. Fear not; I’ll walk you through the basics.

Check Your Theme Settings

Sometimes, the fix is just a few clicks away:

  1. Jump into your Shopify admin area.
  2. Go to ‘Online Store’ and then ‘Themes’.
  3. Find your current theme, hit ‘Customize’.
  4. Explore sections like 'Collection pages' to see if there’s an option to toggle on the description. If there is, turn it on!

If that was a dead end, let’s dig deeper.

Edit the Liquid Files

Here’s where we get a bit techy, but I’ll keep it light:

  1. In the Shopify admin, under ‘Themes’, click on ‘Actions’ and then ‘Edit code’.
  2. You’ll want to find files like collection.liquid or collection-template.liquid.
  3. Look for a spot in the code where it should display the collection description. You’re looking for something like {{ collection.description }}.
  4. If it’s missing, you found the culprit! Copy and paste that snippet into the place in the HTML where you want your description to appear.

Hint: Always make a copy of any file before you tweak it, just in case.

Non-Technical Alternatives

Not everyone likes messing with code. If that’s you, consider switching themes to one that better suits your needs, or hire a Shopify expert to fix it up. Sometimes investing a little can save you a headful of grey hairs!

Common Pitfalls to Avoid

Overlooking Theme Documentation

You’d be surprised how much is in those docs that come with each theme. They often have instructions specifically for issues like these.

Ignoring Updates

Like neglecting app updates on your phone, not keeping your Shopify theme updated can lead to issues cropping up or continuing.

Forgetting to Preview Changes

Always preview changes on a test version of your site. You don’t want to mess up your live site’s look or functionality by accident.


There you have it! Your disappearing Shopify collection description issue should now be under control. Remember, every problem has a solution; sometimes, it just takes a bit of digging and a pinch of patience. If you’ve followed these steps and still find yourself stuck, reaching out to the Shopify community or a professional might be your next best step.

Tackling problems like these can be a bit like detective work. It might not always be straightforward, but solving them is super satisfying. Plus, every challenge you conquer boosts your tech skills a notch. Here’s to fewer mysteries and more smooth sailing ahead!